Respond Services Logo 08448 262 811
Local number: 01245 490 300
HomePricingAreas CoveredAbout UsContact Us

How our pricing works...

Call-out and diagnostic fee

Our engineer will attend your property and initially diagnose the fault on your appliance. Should you decide that you do not want to go ahead with the repair, or if the repair is uneconomical compared with the cost of replacing your machine, we will only charge you a call-out and diagnostic fee. If you decide that you would like our engineer to proceed with the repair, you will be asked to pay a repair fee, plus the cost of any parts that are required to complete the repair.

Our call out and diagnostic fee varies depending on where you live. The table below provides a breakdown for each postcode area:

Postcode

Call-out fee

Postcode

Call-out fee

Postcode

Call-out fee

Postcode

Call-out fee

All BN

£42

All AL

£47

E1

£65

EC1-EC4

£75

All CB

All CR

N1

SW1

All CM

All E (not E1)

NW1

WC1

All HP

All EN

NW6

WC2

All LU

All HA

NW8

SE1

All MK

All IG

NW10

SE11

All RG

All N (not N1)

W2-4, W6

 

All SG

All NW
(not NW1, 6, 8,10)

W8-12

 

All SL

All KT

W14

 

All SS

All RM

SE15, SE17

 

All TN

All SM

SW3

 

 

SW2, SW4, SW9, SW12-17, SW19-20

SW5-8

 

 

All TW

SW10-11

 

 

All WD

SW18

 

*A £10 surcharge will be applied for gas appliances

Repair fee

The standard repair charge is £28.

If your appliance requires a major repair, such as a washing machine drum change or a systems refrigeration repair, or if your appliance is built-in, a surcharge of £10 will be applied.

All prices exclude parts and VAT.

 

Our charging rates - click here for more information
Respond Service is an authorised Service Force repair agent
Respond Services is an authorised Domestic & General repair agent
Gas Safe Registered
Copyright 2018 Respond Services Limited. Registered Office: 9 Decimus Park, Kingstanding Way, Tunbridge Wells, Kent TN2 3GP.
Privacy Notice
A subsidiary company of RSL Group
We are part of RSL Group