Respond Services Logo 01245 490 300
Hours: Mon-Fri 8am - 5pm, Sat 9am - 1pm
HomePricingAreas CoveredAbout UsContact UsBook a repair

More information about Respond Services

Appliance Repairs

We're the largest independent domestic appliance service provider in the UK. We repair appliances under licence for the Electrolux Group and many insurance companies, including Domestic & General.

Here are a few reasons why you should use Respond Services:

  • All of our engineers are manufacturer-trained
  • All of our repairs are guaranteed for 3 months (on the same fault)
  • We always use GENUINE manufacturer's spare parts
  • We charge ONE LABOUR charge, regardless of the time required to fix the appliance
  • We are the only officially-licensed repair company for AEG, Zanussi and Electrolux appliances in your area
  • We only use Gas-Safe registered (previously called CORGI) engineers for gas repairs

Price List

We have very simple pricing and will charge a flat fee for the repair, excluding any replacement parts. Please take a look at our price list for your area.

What am I paying for? 

All repairs are charged on a fixed-rate labour charge basis and so you pay a flat fee for the repair of your appliance. In the unlikely event that our engineer cannot fix the fault on his first visit, you do not pay for the subsequent visits. It is our aim to repair the appliance on the first visit so care is taken by us in obtaining complete and accurate fault information so that the engineer can have the necessary spare parts when he visits the appliance.

Genuine manufacturer spare parts are used whenever possible and all repairs are covered for a period of 3 months. 

Company Details

Respond Services Limited is a company registered in England (Company Number: 4057376). This is a subsidiary company of RSL Group.

The registered address is: 42 Robjohns Road, Chelmsford, Essex CM1 3DP.

Respond Services is VAT Registered (GB 765 1583 11)


Respond Service is an authorised AEG repair agent
Respond Services is an authorised Domestic & General repair agent
Gas Safe Registered
Copyright 2024 Respond Services Limited. Registered Office: 42 Robjohns Road, Chelmsford, Essex CM1 3DP.
Privacy Notice
A subsidiary company of RSL Group
We are part of RSL Group