Book a repair

Please complete the form below to book a repair for your appliance:

Title

Name

We need your name to book a repair

Address line 1

We need your address to book a repair

Address line 2

Town

We need your full address

County

Postcode

We need your postcode to book a repair

Mobile

We need a mobile to book your repairThis is not a valid UK mobile number (it should start 07...)

Home number

Work number

Email address

An email is required to book your repairThis does not appear to be a valid email address

Make of appliance

Model Number

We need your model number

Product Number

We need your product numberInvalid format.Not enough digitsToo many digits

Click here for help on finding your product number / build / serial number

The product number and serial number can be found on the data plate*

Build (ELC code)

This is a 2-digit numberThis is a 2-digit number

Serial Number

We need a serial numberThis is an 8-digit number

Fault description*

You must provide a description of the symptoms you are experiencing.

*Please provide as much detail as possible, including any fault codes that are showing on the display. In the case of any breakages, please list any items that are broken.

Please specify ALL SYMPTOMS you are experiencing, as the engineer is only able to repair the reported faults.

If you do find any other faults between now and your repair, please contact us to make us aware.

Repair date

Please select a date for your repair.

You will receive a 2-3 hour timeslot on the working day before your repair visit.

To book a repair, you must select an option below:

Please choose one option

1. My appliance is under guarantee

Purchase date:	This is required Invalid format (e.g. 01/01/2016)
Retailer:	This is required
You must provide a proof of purchase, such as the purchase receipt to the engineer.

2. I have an extended warranty

Insurance company
Policy number	This is required
Expiry/Renewal date	This is required Invalid format (e.g. 31/12/2019)
Referral number	This is required
Please have a copy of your policy document ready to show to your engineer when he calls.

3. I will pay for my repair

You can pay for your repair by cash, cheque, credit or debit card.

Payment will be taken by the engineer.

The engineer will be unable to carry out the repair if payment can not be made and you may be liable for a wasted visit charge. Please let us know if we need to contact you prior to the engineer's visit to take payment in advance.

Please tick here to confirm that you accept our charges.

You must agree to our terms and conditions I agree to the Terms and Conditions

Respond Services Limited is a company registered in England (Company Number: 4057376). This is a subsidiary company of RSL Group.

Respond Service is an authorised AEG repair agent

Book a repair

To book a repair, you must select an option below:

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A subsidiary company of RSL Group